PROGRAM

TREV
TREV Member Posts: 5 New User
edited September 2023 in 2019 Archives
I am using a music video program, but when I use it all the videos goes red, with out program everything is ok, the program keeps its own colours, now I know its not the program as I have put it on my pc computer everything works great, put it back on to my laptop everything I play is red again 

and when I play no sound in program but sound without on laptop but everything works on pc 

both have over 8 gb ram both have windows 10 both lots of space

can anyone help  

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    edited April 2019
    Good Morning TREV !

    Your question is very vague.
    What exact model of your laptop?
    What software presents the problem?
    Is this software licensed?
    Are all drivers and controllers updated?
    Does it only occur on the battery or the power outlet too?

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  • TREV
    TREV Member Posts: 5 New User
    MaClane said:
    Good Morning TREV !

    Your question is very vague.
    What exact model of your laptop?                                   acer aspire e5-575g-534g
    What software presents the problem?                             ClubDJProVJ 6
    Is this software licensed?                                                       for what?
    Are all drivers and controllers updated?                                     yes all up to date
    Does it only occur on the battery or the power outlet too?             doe not mater 

                          

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    edited April 2019

    If you have a license to use the software.
    If it is original and purchased with activation license.

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • TREV
    TREV Member Posts: 5 New User
    MaClane said:

    If you have a license to use the software.
    If it is original and purchased with activation license. yes its a gen program I paid for and license the same for all of my programs and music videos,
    why you asking that ?

    let me also say I'm disabled in wheelchair so no I don't use for a job I use to be a dee jay but I still love my music and been in a wheelchair I have got the laptop so when I cant get out of bed I can still witch my music videos on my tv by Bluetooth but on my computer it work great on laptop no and yes its 
    activation license 

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Have you checked the developer site if there is an update available?
    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • TREV
    TREV Member Posts: 5 New User
    MaClane said:
    Have you checked the developer site if there is an update available?
    its not working on my laptop only both computer and laptop as windows 10 both up dated but only laptop not working its a old program but still works on window 10 
  • TREV
    TREV Member Posts: 5 New User
    it is something to do with the laptop not program as sound cut off and all the video's goes red