Acer Aspire E 15 stuck on Acer Screen

Enzoooey
Enzoooey Member Posts: 9 New User
edited September 2023 in 2019 Archives
Good day everyone, 
I  hope someone can  help me. Recently this past few days my laptop always stuck on Acer Screen, i dont know how this happened but there is no loading icon (Like those rotating circles), it just stuck on acer Screen, i've waited for hours but nothing happens except if i force shut down or restart
Recent Changes on laptop : Windows update and Upgrade Ram Memory (8gb)

Answers

  • What is the exact model of your notebook? Example v3-571-6682! Also, have you checked that the hd and memory are correctly recognized in the bios information section? Does windows boot manager come first in the boot section?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Enzoooey said:
    Good day everyone, 
    I  hope someone can  help me. Recently this past few days my laptop always stuck on Acer Screen, i dont know how this happened but there is no loading icon (Like those rotating circles), it just stuck on acer Screen, i've waited for hours but nothing happens except if i force shut down or restart
    Recent Changes on laptop : Windows update and Upgrade Ram Memory (8gb)

    Please try the steps suggested by @JackE in the other thread of yours https://community.acer.com/en/discussion/564475/my-acer-aspire-e-15-stuck-on-acer-screen-after-i-turn-it-on#latest post that share the result.
    Click on 'Yes' to accept my comment as answer