i bought recently laptop through online but now its showing product key kindly help

prashanths
prashanths Member Posts: 5 New User
edited March 2019 in Laptops
Machine serial number is NXGY3SI005XXXXXXXXXXX

PRODUCT KEY Required 
contact number + XXXXXXXXXX

email id XXXXXXXXXXX@gmail.com kindly help me 

[Post edited to remove inappropriate or personal content -Acer-Manny]

Best Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Answer ✓
    @prashanths

    You dont need to share your personal details. Try the steps below to fix the issue. 

    1. After you login to the device press and hold " Windows + R " to launch RUN 
    2. type this command "SLUI.EXE 4" ( Without quotes )
    3. it should display contact number. Do contact that number and it would ask you for a code. Just type the code displayed on the screen to activate your device
    Click on 'Yes' to accept my comment as answer
  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Answer ✓
    prashanths

    You would have to type that command in RUN box to launch it press and hold windows button and press letter "R". then type the command.
    Click on 'Yes' to accept my comment as answer

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Answer ✓
    @prashanths

    You dont need to share your personal details. Try the steps below to fix the issue. 

    1. After you login to the device press and hold " Windows + R " to launch RUN 
    2. type this command "SLUI.EXE 4" ( Without quotes )
    3. it should display contact number. Do contact that number and it would ask you for a code. Just type the code displayed on the screen to activate your device
    Click on 'Yes' to accept my comment as answer
  • prashanths
    prashanths Member Posts: 5 New User
     after I logged as per your suggestion,there is some error,please find the problem and help me out..
  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Answer ✓
    prashanths

    You would have to type that command in RUN box to launch it press and hold windows button and press letter "R". then type the command.
    Click on 'Yes' to accept my comment as answer
  • prashanths
    prashanths Member Posts: 5 New User
    itsgeting error
  • prashanths
    prashanths Member Posts: 5 New User
    if I press "browse",there displaying like this...if I press "ok "notjing showing on the disply
  • prashanths
    prashanths Member Posts: 5 New User
    Here indicates Windows not activated and error,,...i brought new laptop before 6 months,,,please help me out,,or suggest product key