h277hk audio problems

Lorgas
Lorgas Member Posts: 2 New User
edited February 2024 in 2019 Archives
Hi, I have purchased a h277hk monitor but when I plug the hdmi cable it won't work. The monitor is set as main display. Any suggestion? 

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good night Lorgas !

    What is the HDMi cable version?
    Did you set the audio output correctly via HDMI?
    Look here: https://support.hp.com/id-en/document/c01186408


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  • Lorgas
    Lorgas Member Posts: 2 New User
    Thanks for the tips. I have tried all five options but I am still missing the sound. The HDMi cable should be properly connected. 
     
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    It is not only a matter of cable connection but of the versions.
    HDMi cables have versions in which some items may or may not work.

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!