Aspire A515 51G - 58GZ

Ren4ze
Ren4ze Member Posts: 4 New User
edited November 2023 in 2020 Archives
I already bought acer Aspire A515 51G - 58GZ 8Gb variant, when checked deeper, i just got 1 slot Ram and 8Gb installed, but there is no soldered ram at motherboard, but i have only 1slot, it cant be set into dual channel, is it true if acer a515 51g 58gz 8gb variant only support single channel memory?

Best Answer

  • laurent_14
    laurent_14 ACE Posts: 10,297 Trailblazer
    Answer ✓
    Some models are shipped with a motherboard without 4GB on-board memory. You can easily check the motherboard serial number with Power Shell:
    Type this command: wmic baseboard get serialnumber
    Yours should be started with NBGPC11007...
    France

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good Morning Ren4ze !

    Properly check your machine because by the service manual, this model supports up to 20Gb DDR4 1866 / 2133Mhz and 4Gb are integrated into the motherboard.
    So you can install on the single slot up to 16Gb RAM.
    Use CPU-z to check if they are running on dual-channel


    https://www.cpuid.com/softwares/cpu-z.html



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  • Ren4ze
    Ren4ze Member Posts: 4 New User
    I already did, mmm its kinda weird, in cpu z, 1st ram slot nothing a.k.a grey, but 2nd is there a ram 8gb, even no 4gb ram detected, and memory tab in cpu Z only show 8gb.
  • laurent_14
    laurent_14 ACE Posts: 10,297 Trailblazer
    Answer ✓
    Some models are shipped with a motherboard without 4GB on-board memory. You can easily check the motherboard serial number with Power Shell:
    Type this command: wmic baseboard get serialnumber
    Yours should be started with NBGPC11007...
    France
  • Ren4ze
    Ren4ze Member Posts: 4 New User
    Some models are shipped with a motherboard without 4GB on-board memory. You can easily check the motherboard serial number with Power Shell:
    Type this command: wmic baseboard get serialnumber
    Yours should be started with NBGPC11007...
    Yes, you re right, MB said NBGPC11007 . . . 
    Is it motherboard really has only 1 slot? Or 2 slot?   Do i have to open back case? For second slot ram? 
  • laurent_14
    laurent_14 ACE Posts: 10,297 Trailblazer
    Hello,
    I don't know but you could check it by removing the Ram door:

    France
  • Ren4ze
    Ren4ze Member Posts: 4 New User
    Hello,
    I don't know but you could check it by removing the Ram door:

    It only has 1 slot  in that 😌, so i think this laptop only capable of single chnnel mem.  Thanks for the answer 😀
  • stanhaus
    stanhaus Member Posts: 15 Troubleshooter
    So this motherboard model (charmander kl v2.02) only supports 16 gb of memory? due to the single slot.
    This model is compatible?
    https://br.crucial.com/memory/ddr4/ct16g4sfd8266/ct13835029