Acer Predator ph517-51 constant shutting down while playing a game
sigmaphi
Member Posts: 11
Tinkerer
Hi,
Got this laptop in December last year and I have always noticed it will just randomly switch off on its own
But since this morning every-time i start playing any game mostly the Division 2 it will just show down
I have seen some threads about it but seems no solution.
Best option would be to send the laptop in for repairs i guess?
Got this laptop in December last year and I have always noticed it will just randomly switch off on its own
But since this morning every-time i start playing any game mostly the Division 2 it will just show down
I have seen some threads about it but seems no solution.
Best option would be to send the laptop in for repairs i guess?
0
Answers
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Have u checked your temps also optimized windows /undervolted ?
https://www.userbenchmark.com/UserRun/11532543
UserBenchmarks: Game 43%, Desk 61%, Work 40%
CPU: Intel Core i5-7300HQ - 63.5%
GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
MBD: Acer Predator G3-572
I'm not an Acer employee. (just here to help in the best way i can)
If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks
If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:
Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
https://www.facebook.com/groups/PredatorHelios300
https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
Acer support:
https://www.acer.com/ac/en/US/content/service-contact
http://www.acer.com/worldwide/support/0 -
Teamps were fine as of when i was playing the game
Does this look ok for undervolt ? or do i need to do anything?
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Are you playing on battery by any chance?
-----Karma...LIKE - if helpful
ACCEPT - if helped resolve0 -
It never happens if i play on battery which i found out yesterday. but i never play using battery0
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Can you download HWiNFO and post a screenshot of the CPU and GPU temps, while gaming?
Does the device shut down unexpectedly without any warning or it displays a BSOD before shutting down?Always post the following characterisitcs of the device:
-Model number
-Part number(not required, but helpful)
-CPU
-GPU-Operating systemHelios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.
Hit 'Like' if you find the answer helpful!
Click on 'Yes' if the comment answers your question!0