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Acer Predator screen flashing when the laptop turning on, only while it's cold

LightAntonLightAnton Posts: 19Member

Tinkerer



 here is the video
«1

Comments

  • egydiocoelhoegydiocoelho Posts: 16,435ACE Trailblazer
    Hello! Have you checked if this problem remains in the bios? What is the exact model of the notebook? Example an515-51-75kz!
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  • LightAntonLightAnton Posts: 19Member

    Tinkerer

    yes..while system is starting but then its stops and i can play for 4 hours games no problem...
  • egydiocoelhoegydiocoelho Posts: 16,435ACE Trailblazer
    That's not what I want to know! What I would like to know is, does the display also blink when you are in the bios?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em promover! If you liked my answer, mark it as a solution by clicking on Promote!
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      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • LightAntonLightAnton Posts: 19Member

    Tinkerer

    you mean in bios settings when I turn on laptop.?
  • egydiocoelhoegydiocoelho Posts: 16,435ACE Trailblazer
    Yes! That's right! I wonder if the display also blinks when you enter the bios?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em promover! If you liked my answer, mark it as a solution by clicking on Promote!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xapimxapim Posts: 1,415Member Supercomputer Wrangler
    Seems to me its a bad display cable or not connected properly


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  • sri369sri369 Posts: 1,471Member Supercomputer Wrangler
    yes..while system is starting but then its stops and i can play for 4 hours games no problem...
    How cold is cold? Check the operating temperature. I had this issue with my phone when i used to place it in window at nights (and it gets really cold). Once the phone warms up a bit, or in a warmer temperature, it got back to normal. Maybe the same is happening to your screen too.
    Also, one more thing you can try to do is to increase screen brightness so more power goes to the screen warming it up quickly. This could help too.
  • LightAntonLightAnton Posts: 19Member

    Tinkerer


    THis what in bios lol. what to do???
  • LightAntonLightAnton Posts: 19Member

    Tinkerer

    laptop do it only for 30 sec to  1 min and sometimes if I move the screen
  • egydiocoelhoegydiocoelho Posts: 16,435ACE Trailblazer
    This problem may be on the display or on the flat cable!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em promover! If you liked my answer, mark it as a solution by clicking on Promote!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • LightAntonLightAnton Posts: 19Member

    Tinkerer

    i bought it in argos in longford 1 year ago. Can i return it ? any advices
  • egydiocoelhoegydiocoelho Posts: 16,435ACE Trailblazer
    Could you tell me the exact model of the notebook? Example an515-51-75kz!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em promover! If you liked my answer, mark it as a solution by clicking on Promote!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • LightAntonLightAnton Posts: 19Member

    Tinkerer

    herefefefefefe
  • egydiocoelhoegydiocoelho Posts: 16,435ACE Trailblazer
    You should check this cable flat on these two points:

    Remembering that can be a problem on the display too!
    Maybe this site will help you: https://laptopmedia.com/highlights/inside-acer-predator-helios-300-17-inch-ph317-51-disassembly-internal-photos-and-upgrade-options/
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em promover! If you liked my answer, mark it as a solution by clicking on Promote!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • LightAntonLightAnton Posts: 19Member

    Tinkerer

    thx a lot.
  • LightAntonLightAnton Posts: 19Member

    Tinkerer

    You mean there could be a bad connection??
  • egydiocoelhoegydiocoelho Posts: 16,435ACE Trailblazer
    Yes, the cable may be badly connected or defective. This could be a problem on the display! I would also like you to verify that the same problem occurs when you connect an external monitor!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em promover! If you liked my answer, mark it as a solution by clicking on Promote!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • sri369sri369 Posts: 1,471Member Supercomputer Wrangler
    For people saying @LightAnton cable is loose... he is mentioning that this blinking happens only when the laptop is cold. And that it stops happening and he can game for hours. I am at my wits end how a loose cable would cause blinking only when cold and not at other times.

    @LightAnton correct me please if i understood your issue wrong.
  • egydiocoelhoegydiocoelho Posts: 16,435ACE Trailblazer
    edited March 15
    You're correct @sri369! However this problem may also be related to some edp cable fault, regardless of whether the notebook is cold or hot!
    I also asked him to check if the same problem occurs on the external monitor to see if there is a problem with the graphics chip, because he said that this problem occurs when the notebook is cold! Who generates the image for the monitor, is the video card intel hd!

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em promover! If you liked my answer, mark it as a solution by clicking on Promote!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • sri369sri369 Posts: 1,471Member Supercomputer Wrangler
    You're correct @sri369! However this problem may also be related to some edp cable fault, regardless of whether the notebook is cold or hot!
    I also asked him to check if the same problem occurs on the external monitor to see if there is a problem with the graphics chip, because he said that this problem occurs when the notebook is cold! Who generates the image for the monitor, is the video card intel hd!
    @egydiocoelho Got it, thank you.
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