key board helios 300

shivareddyAluri
shivareddyAluri Member Posts: 1 New User
edited November 2023 in 2019 Archives
I brought my acer predator helios 300 a month ago and now I had a problem with my key board the button "L" became very hard than normal, it works but only when we press it hard...and it is very irritating how can i solve this problem.....

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    I brought my acer predator helios 300 a month ago and now I had a problem with my key board the button "L" became very hard than normal, it works but only when we press it hard...and it is very irritating how can i solve this problem.....
    Since, its a new device i would recommend you to contact acer support to get warranty help by getting the keyboard replaced.
    Click on 'Yes' to accept my comment as answer
  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    @shivareddyAluri

    Here are the contact details. Call and report the issue that way they can either sent a technician home or you might have to take it to repair center.
    Click on 'Yes' to accept my comment as answer
  • Kingsmanvk
    Kingsmanvk Member Posts: 19 Troubleshooter
    Was replacement the only solution?
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    Was replacement the only solution?
    Well, it is the best thing to do when your PC is under the return period and you don't need a bad hardware (keyboard key in this case, which are quite rare) right at the beginning.
    Trying to do my best here - Your happy Predator owner =)!
  • Kingsmanvk
    Kingsmanvk Member Posts: 19 Troubleshooter
    XdxD said:
    Was replacement the only solution?
    Well, it is the best thing to do when your PC is under the return period and you don't need a bad hardware (keyboard key in this case, which are quite rare) right at the beginning.
    Unfortunately, it crossed the warranty period a couple of months ago..😔
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    XdxD said:
    Was replacement the only solution?
    Well, it is the best thing to do when your PC is under the return period and you don't need a bad hardware (keyboard key in this case, which are quite rare) right at the beginning.
    Unfortunately, it crossed the warranty period a couple of months ago..😔
    You can still go to the service center. Maybe they can fix it for a small fee.
    Trying to do my best here - Your happy Predator owner =)!