WIFI IN LAPTOP NOT WORKING

bryannzh
bryannzh Member Posts: 2 New User
edited November 2023 in 2019 Archives
So i just bought my acer predator helios 300 today and while setting it up for the first time I could not connect to the wifi and got this 
“The Intel(R) Wireless AC 9560 Adapter is experiencing driver or hardware related problems” when i tried to troubleshoot? 
What should i do to solve this?
Thanks in advance!

Answers

  • sri369
    sri369 ACE Posts: 2,749 Pathfinder
    What did you do in the last few hours or recently after which this event started occurring - updates, installs or whatever it may be.
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  • bryannzh
    bryannzh Member Posts: 2 New User
    I did not install anything on my own. Just windows when i turn on the computer for the first time. And I could not connect to the wifi since the first time i turned it on after buying it
  • sri369
    sri369 ACE Posts: 2,749 Pathfinder
    bryannzh said:
    I did not install anything on my own. Just windows when i turn on the computer for the first time. And I could not connect to the wifi since the first time i turned it on after buying it
    Try updating the driver from Acer site for your product and see if that helps.
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