Acer Predator Helios 300 [PH315-51] With Windows 10 Version 1809 Random Restart

0xcruelSUN
0xcruelSUN Member Posts: 1 New User
edited November 2023 in 2019 Archives
Hi,

I just got my Helios 300 awhile ago with the latest update to version 1809 in Windows 10 and it keeps restarting most of the time during idle or when your working on something. Tried some of the workarounds from the feedback in the forum "resetting the battery, updating all the driver, reinstalling the nVidia driver" and etc... but nothing seems to work. Appreciate if I can get some feedback from you guys out there.  :)

Answers

  • sri369
    sri369 ACE Posts: 2,747 Pathfinder
    Check the error logs under control panel --> administrative tools to see if you can gather any information.
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