Helios300 shuts down itself .

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LALITBWJ
LALITBWJ Member Posts: 2 New User
edited November 2023 in 2019 Archives
My Helios300 shuts down itself when moved  while running on battery . Please help me .

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  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
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    Good night LALITBWJ !

    Have you tried to verify that the housing is securely fastened and bolted?
    Have you checked that the battery is connected correctly?
    Already tested with another loaded?


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  • LALITBWJ
    LALITBWJ Member Posts: 2 New User
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    MaClane  battery is non removable and housing is perfect :( I contacted acer,  they only updated BIOS but problem remained same. now warranty is over and they are not helping.
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited March 2019
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    LALITBWJ said:
    MaClane  battery is non removable and housing is perfect :( I contacted acer,  they only updated BIOS but problem remained same. now warranty is over and they are not helping.
     @LALITBWJ we all know the battery is non removable after all this is the predator laptops forum and they are all the same regarding battery but as @MaClane was refering  there are kill switches around the chassis especially in the ram cover if not pressed properly it wil not boot and it keeps shutting down check if the chassis screws are all properly tight and if the ram cover is pressing the kill switch prperly if not try to add some tape to get it properly presses when the cover is put back in and screwed


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