V3-571, my sound driver didn't work

System
System Member Posts: 4,543 Seasoned Practitioner WiFi Icon
edited November 2023 in 2019 Archives
This discussion was created from comments split from: What is the Acer Community Expert (ACE) Program?.

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  • nepal1
    nepal1 Member Posts: 6

    Tinkerer

    After installing win 10 Pro 2018 in my acer aspire V3-571, my sound driver didn't work that I have downloaded from acer support website win8.1 version.After installing realtek driver from driver easy, dolby digital didn't worked .A dialog box appear which say The current Dolby Digital Plus audio driver version is 7.6.4.9 and the software application expects driver version 7.3.2.2.Please install a valid driver and software application combination. The second problem that I have been facing is about Windows media player. Whenever I try to play video, the laptop shut down showing your pc ran into problem,we are restarting it. I have uninstalled and reinstalled the windows media player,disable it from services but didn't work. Anybody have the right solution then please reply.