After installing win 10 Pro 2018 in my acer aspire V3-571, my sound driver didn't work that I have d

nepal1
nepal1 Member Posts: 6

Tinkerer

edited August 2023 in 2019 Archives
After installing win 10 Pro 2018 in my acer aspire V3-571, my sound driver didn't work that I have downloaded from acer support website win8.1 version.After installing realtek driver from driver easy, dolby digital didn't worked .A dialog box appear which say The current Dolby Digital Plus audio driver version is 7.6.4.9 and the software application expects driver version 7.3.2.2.Please install a valid driver and software application combination. The second problem that I have been facing is about Windows media player. Whenever I try to play video, the laptop shut down showing your pc ran into problem,we are restarting it. I have uninstalled and reinstalled the windows media player,disable it from services but didn't work. Anybody have the right solution then please reply.

Answers

  • JackE
    JackE ACE Posts: 44,848 Trailblazer
    Did you try to install the Win8.1 driver in Win8.1 compatibility mode? Jack E/NJ

    Jack E/NJ