Screen will turn black Acer Es1-533-c3vd

Tanya_Alina
Tanya_Alina Member Posts: 4 New User
edited August 2023 in 2019 Archives

I can be on my laptop then all of a sudden the screen would turn black and it will stay like that. Or when it is in hibernation mode I can't wake it up. I have a Acer Es1-533-c3vd is runs on windows 10.

For example I can be writing an email then, the left light will flicker and turn orange on my compute then the laptop screen would turn black and I can't turn the laptop off or on. 

Or when it is in hibernation mode after I am not on it for a while the screen would turn black and I can't do anything. Laptop won't turn off or on. It is so frustrating.

The battery and hard drive is still good.

Tanya

Answers

  • JackE
    JackE ACE Posts: 44,848 Trailblazer
    Open Control Panel. Search 'button'. Click 'change what the  power buttons do' in the left pane. All settings should be set to sleep, not hibernation. Then search 'power plan'. Click 'edit power plan' in the left pane. Change time to put the computer to sleep to NEVER. Jack E/NJ

    Jack E/NJ