How to fix gaming laptop (acer nitro 5) 100% disk usage and black screen upon startup

SIDHANT
SIDHANT Member Posts: 4 New User
edited November 2023 in 2019 Archives

How to fix gaming laptop (acer nitro 5) 100% disk usage and black screen upon startup

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Open task manager and sort the running applications by disk usage to check what application is causing 100% usage on the disk.

    Make sure you delete any 3rd party antivirus like Northon. Windows defender is good enough for detecting viruses.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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