notebook water damage

elsad12
elsad12 Member Posts: 2 New User
edited November 2023 in 2019 Archives
I dropped a little bit of tea on my nitro 5. I cleaned on as I can but my laptop won't turn on (almost 2 days) . I have an Acer warranty. is warranty can help to repair? without paying money?

Best Answer

  • Jack22
    Jack22 ACE Posts: 4,006 Pathfinder
    Answer ✓
    @elsad12
    Sorry to inform you that liquid spill are not covered under Acer warranty.

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    Click on 'Yes' if the comment answers your question!

Answers

  • Jack22
    Jack22 ACE Posts: 4,006 Pathfinder
    Answer ✓
    @elsad12
    Sorry to inform you that liquid spill are not covered under Acer warranty.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    I suspect most likely the motherboard is fried, so it has to be replaced.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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    Click on 'Yes' if the comment answers your question!