My Switch 5 (SW512-52) Keyboard and Trackpad won't work anymore

JayGonzaga
JayGonzaga Member Posts: 2 New User
edited November 2023 in 2019 Archives
At first it was still responding albeit weakly, now it just won't work. I reformatted my OS and also flashed the latest bios and updated the drivers. Can anyone help me?

Answers

  • JackE
    JackE ACE Posts: 44,848 Trailblazer
    Did you also delete the hidden ACER-Win10 recovery partition? Jack E/NJ

    Jack E/NJ

  • JayGonzaga
    JayGonzaga Member Posts: 2 New User
    No sir, I did not. Would that help in giving function back to my keyboard and trackpad? If so how may I do so? Please and thank you.
  • JackE
    JackE ACE Posts: 44,848 Trailblazer
    Shut the machine off. Turn it back on and immediately press and hold the ALT key while tapping the F10 key. If the hidden partition is still intact, a recovery screen should appear as in the video below. You can reset the machine to a factory-fresh state or refresh it while trying to save your personal files. A reset is best so back up any important personal files before you try it. Jack E/NJ

    https://www.youtube.com/watch?v=cpzLJRAZldA





    Jack E/NJ