Intel dch driver for turbo boost in G3-572

Abhijeet26199
Abhijeet26199 Member Posts: 26 Enthusiast WiFi Icon
edited November 2023 in 2019 Archives
I downloaded turbo boost driver for G3-572 from Acer support.
Tried to install it, but showing an error that it requires Intel dch driver.

I checked on Intel official site ( Intel driver support and  assistance) for Intel graphics update, but it was showing my system is up-to-date.

So I manually downloaded Intel dch driver from the same site.
Tried to install it but it's showing message that, drivers for system are provided by manufacturer so you should contact them.

And Acer support replied that, they doesn't know anything about this.

Anyone faced this problem 
Plz say how to fix this issue

Answers

  • Hello! In order for you to install the dch driver, you must uninstall and delete the previous driver:

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  • Abhijeet26199
    Abhijeet26199 Member Posts: 26 Enthusiast WiFi Icon
    Read my problem completely first
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited February 2019
    Read my problem completely first
    @Abhijeet26199 seems microsoft took over those drivers intel doesnt provide them anymore its microsoft responsibility not intel neither certainly ACER

    https://www.intel.com/content/www/us/en/support/articles/000031572/programs/intel-corporation.html

    You stated  "I downloaded turbo boost driver for G3-572 from Acer support. Tried to install it, but showing an error that it requires Intel dch driver."

    Why would you have to download the acer drivers when these already came pre installed on stock windows that makes me think you either screwed up something on windows to have you re download and re-install the turbo boost driver or you had performed a fresh windows install (if so did you used acer recovery partiton r you just formatted and deleted everything in the drive loosing the acer factory recovery image in the recovery partiton) so which one of those 2 if you dont provide us with the exact details or what happened and what you did no one will be able to help you also full model and hardware specs




    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Abhijeet26199
    Abhijeet26199 Member Posts: 26 Enthusiast WiFi Icon
    My model is G3-572
    Processor- i5-7300HQ @2.5GHz (quad core)
    Cache-6mb 
    Chipset model- HM175
    Ram- 8gb
    HD-1TB SSD-128Gb
    Graphic- GTX 1050Ti(4gb)
    Intel HD graphics 630
    Windows 10
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited February 2019
    @Abhijeet26199 same as mine and i never had any issues (i have windows optimized/undervolted and repasted with kryonaut upgraded to a 2tb ssd m.2 and 32gb hyperx 2666) what bios version are you on (1.20 here) lets me say straight away u need to upgrade your memory to mimimum 16gb dual channel and the ssd also needs to be upgraded its too small some games are required to be installed on ssd to run properly and the average game space per game on newer ones goes from 50gb to 80gb+ so as i said your ssd its too smal and you didnt answer any of the 2 scenario questions i asked above about what happened for u to have the issue you are havingand don't expect your cpu to boost up to 3.50 that will never happen that is the speed for one cor in use only and nothing uses only one core the max boost you will see its 3095 it what i get on Anthem and its the most cpu demanding game i have seen so far so form 2.800 to 3095 you wont gain much ith turboboost anyway max spike i saw on mine with turbo boost gadget was 3.20 but as i said spike only not constant the constant its's 3.09/3.10


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Abhijeet26199
    Abhijeet26199 Member Posts: 26 Enthusiast WiFi Icon
    Hey man, what are you saying? Really, Is there any preinstalled turbo boost software provided by windows?? I don't know about it.

    But before some days, my ssd was not working so they replaced the ssd with new one and then installed windows.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited February 2019
    @Abhijeet26199 yes the acer factory stock windows has everything pre installed (all acer stock drivers and software) at least it should by default mine had it all so that seems to me that when they replaced your drive they didnt used the acer stock windows with everything on it already they probably basically just installed a fresh normal windows with nothing on it i would complain and get them to get the acer stock windows and on disk management do you have the acer recovery partition ? just wondering if you dont that would confirm what i just said if u have try ALT+F10 on boot to call the acer recovery to see if the partition is working or not if its working you can try a clean install but backup everything you need first before trying it


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • OK! I understood your problem! What I meant, is that to install a DCH driver, you need to first remove the legacy driver! You can not simply upgrade to the DCH driver! Go to the device manager and remove and delete the intel turbo boost driver and then restart your computer, see:
    Resultado de imagem para intel turbo boost gerenciador de dispositivos
    Disable wifi so that windows does not download the driver again!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • Abhijeet26199
    Abhijeet26199 Member Posts: 26 Enthusiast WiFi Icon
    But what after uninstalling Intel turbo boost if I could not able to install the dch driver ??
    Means if it throws the same error like , "contact manufacturer for the driver"
  • Abhijeet26199
    Abhijeet26199 Member Posts: 26 Enthusiast WiFi Icon
    And one more thing, 
    I contacted to Intel support too, they was saying that, don't install it directly, before installing should get confirmation from the manufacturer that, your device is compatible with the dch driver or not 
  • OK! Let's try it one step at a time! I think the error is referring to the intel driver of the video card. To install the dch driver for your video card, follow these steps:
    b) then uninstall and delete the intel video driver here:

    c) disable the wifi and then restart the notebook
    d) start the intel dch driver installation
    Is it possible to install the intel dch video driver, as I have an515-51 which has the same motherboard as g3-572 and I was able to install the intel dch driver successfully
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)