Strange power cord problem: Not sure what happened

WendyStone
WendyStone Member Posts: 1 New User
edited November 2023 in 2019 Archives
Has anyone ever had this strange thing happen where the end of the power cord no longer properly fits the hole? It's suddenly too loose and I am not sure what caused this... it was fine and now when I plug it in, it just falls out and doesn't plug into the hole. Any ideas as to what happened and how to fix this? This Acer is just a year old and it's just finished its warranty.... I don't want to have to ship it away at cost. And I have important work that I need to get done on it. Any help would be appreciated.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    can be the "leaf" inside the jack prong going loose, have a look if you can pull it to the center a little.
    I'm not an Acer employee.