High Temps with Fortnite Acer Predator PH317-52

Derryck
Derryck Member Posts: 14

Tinkerer

edited November 2023 in 2019 Archives
Hello

I recently purchased the Acer Predator PH317-52 and although I have undervolted the CPU, I'm still getting high temperatures when playing fortnite. Sometimes in the low to mid 90's. I copied Red-Sand's ThrottleStop Folder and checked it with HWmonitor so I know the under-volt went through...so im just not sure what to do at this point. I've also followed the optimization guide but not completely so I'll do that again...but I'm wondering if theres maybe something I'm missing. As I'm typing this right now my idle cpu usage according to predatorsense is between 0 and 3%  temp at 59

Running Intel i750H CPU 2.2 GHZ NVidia 1060 6GB

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    As undervolting in your situation didn't help, that means you have to repaste the CPU and GPU(voids warranty) or contact Acer.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited March 2019
    Try with any other game as fortnite and pubg are badly optimized they arent good to check the real temps the check with acer support about a possible repaste also if they could use the thermal paste you want on it like for ex kryonaut or similar in some countries they will accept it u just have to send it with the laptop in others u get what u get and also in other countries you are allowed to do it yourself when for ex you can upgrade your m.2 ssd yourself without voiding warranty always check with your shop/seller or acer support first


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/