Factory Restore Acer Aspire 5733z-6489

burritolover

The drive failed so I had to replace with a new drive, and I no longer have a copy of windows 7 because apparently the F6 option to factory restore relied on the system recovery partition on the previously failed drive. Are there any resources where I can download an iso image or factory restore the settings. I feel that I shouldn't have to buy a new license of Windows 7 when the laptop already came with a copy pre-installed. I just need to know how I can access the Windows 7 Premium image so that I can use the serial key, since the laptop has already come with the serial. Please advise where I can find this information. Thank you.

MaClane

Good night burritolover !

As far as I know, Acer does not provide any ISO since the OS's are OEM.
So what you can do is:
Find another device exactly like yours and perform a cloning.
Or, you can download an ISO directly from the Microsoft website and validate with the key that is in Bios.
In this case the system would no longer be the OEM.
Or you can contact Acer to reinstall the OS.
Probably should be charged a value.

Anyway, check the link: Chat:

https://us.answers.acer.com/app/chat/chat_launch

Or, https://www.acer.com/ac/en/GB/content/service-contact