Windows 10

Debwads
Debwads Member Posts: 1 New User
edited March 18 in 2019 Archives
Please help. I have a 15 month old Acer laptop that I bought preloaded with Windows 10. Seem to be stuck in a loop of preparing automatic repair and i cant access the screen. Any help please?.

Answers

  • Jack22
    Jack22 ACE Posts: 4,006 Pathfinder
    @Debwads
    Try the following steps and also provide the model number of your unit:
    1.power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.
    2.BIOS default: After power drain is done, power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart.

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