Back light not working

prash2593
prash2593 Member Posts: 4 New User
edited August 2023 in 2019 Archives
The Acer laptop which I am using is Aspire F15 ( F5 - 573G - 54MK). All of a sudden my keyboard's back light stopped working. Restarted the laptop and it is not solved. I also tried using Fn+F9 to switch it ON and OFF but nothing is happening. Help me with it.

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • prash2593
    prash2593 Member Posts: 4 New User
    Tried resetting it... Nothing happened... I am able see a very low light glowing but it is not bright and it keep flickering... Help me
  • prash2593
    prash2593 Member Posts: 4 New User
    ven98 said:
    Tried resetting it... Nothing happened... I am able see a very low light glowing but it is not bright and it keep flickering... Help me
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    If battery reset didn't help, then I suggest you to contact Acer.

    If the laptop is not under warranty, you can try opening the laptop and reseating the keyboard connector.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • prash2593
    prash2593 Member Posts: 4 New User
    ven98 said:
    If battery reset didn't help, then I suggest you to contact Acer.

    If the laptop is not under warranty, you can try opening the laptop and reseating the keyboard 


    Alright Thanks :) Will do it