Some letters stopped working on keyboard, how to fix?

GeorgeRESOLVEit
GeorgeRESOLVEit Member Posts: 1 New User
edited August 2023 in 2019 Archives
Anyone know how to fix this issue? List of Keys that don't work... IJKM<spacebar

Answers

  • JackE
    JackE ACE Posts: 44,848 Trailblazer
    You can first try uninstalling the KB driver from Device Manager, exit and reboot computer to allow Windows to auto re-detect and re-install the driver. If that doesn 't work, you  must remove the KB and try to re-seat the KB ribbon cable connector to the mainboard to clean it's contacts. If that still doesn't work then  Google "replacement keyboard" and your "full model number" for replacement KBs. If you need instructions on how to remove the KB, then Google your full model number again with the keyword 'disassembly' and 'keyboard' Jack E/NJ

    Jack E/NJ