update problems

nettyjen
nettyjen Member Posts: 1 New User
edited November 2023 in 2019 Archives

I tried to upgrade my cousins Acer Aspire Notebook 5532 to windows 10 but it wouldn't do it because couldn't update. I looked and it has updated since 2016. I tried to do the updates but they all failed (70). I have looked on internet and found put that if the virtual wifi miniport adapter isn't working then updates wont work. I have tried updating the driver. have uninstalled and restarted but nothing works.

does anyone know how I can fix it please

Answers

  • JackE
    JackE ACE Posts: 44,475 Trailblazer
    If the 5532 still has Win7 installed, this is not unusual for a 10-year old machine since Microsoft currently plans to end Win7 extended support in about 10 months. If Win7 is otherwise behaving properly, including wifi connectivity to the internet, just keep trying to update it every few days. If when the extended updates end, the machine will still function just fine if there are no hardware issues.  Jack E/NJ

    Jack E/NJ