After BIOS Update computer is not booting

idaence
idaence Member Posts: 5

Tinkerer

edited March 1 in 2019 Archives
Hello together,
we were testing an BIOS Update on a Veriton M4650G and it failed.

Now we have the Problem that the Computer does not boot. We don't see an Acer Logo. We only see the Network-LED is blinking.

Is their any help or advice you can give me?

Thx and Regards,
Daniel

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    The BIOS update most likely failed and now the system is bricked. Your option is to contact Acer support.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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