i forgot my password, how to recover?

sultan69
sultan69 Member Posts: 1 New User
edited August 2023 in 2019 Archives
20 may 2018 i was buy a laptop from amazon (Acer Aspire E 15, 15.6" Full HD, 8th Gen...) i was use it 1 mont then i gift it to my little brother....after that make it restore and open the laptop with his own email account...and then long time he do not use laptop. but now he forget all the password.  even also the pin cod number! now what can do? how i can recover my laptop?







































Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    edited February 2019
    sultan69 
    You can reset your password from another computer if you sign into Windows using your email address. If your Windows login is not your email address, you can use the instructions below to reset your password.
    From the login screen, click the power icon in the lower right corner of the screen.
    Hold the Shift key while you click Restart.
    Click Troubleshoot. Select Reset Your PC.
    Click Remove everything. After your computer reboots, click Just remove my files.
    Click Reset.
    Note: This process will erase all data on your system. Make sure your system is plugged in and does not power off during the reset.

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