Acer E15-575g. It does not turn on even after battery pinhole reset

antxon
antxon Member Posts: 3 New User
edited August 2023 in 2019 Archives
Hi guys, my acer e15 just did not turn on one day.  I tried the pinhole battery reset but still nothing happens. It's a 1 year old and nothing specifically happened since last time that was on. Any suggestion on what to do?? I really need to use it!! 

Answers

  • Jack22
    Jack22 ACE Posts: 3,735 Pathfinder
    @antxon
    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.

    If it still dont work than try with different charger and please let me know is there any lights glowing on when charger not connected to the laptop

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  • antxon
    antxon Member Posts: 3 New User
    Hi,  I have tried that one and it did not work. No lights at all when charger is not plugged. A red power light on when charger connected. Any suggestions? 
  • Jack22
    Jack22 ACE Posts: 3,735 Pathfinder
    @antxon
    There are chances that the laptop is having some hardware issue.
    I would request you to call ACer support ans send it in for service.
    http://www.acer.com/worldwide/support/

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