Broken laptop

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maloucuellar
maloucuellar Member Posts: 2 New User
edited August 2023 in 2019 Archives
Hello! new member here. I bought an Acer i5 laptop last year. The monitor suddenly doesn't display anything but the powerlight turns on. What could be the problem of my lappy? Please help me. It is very important for me because I use it for tutoring English online.

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  • laurent_14
    laurent_14 ACE Posts: 10,051 Trailblazer
    edited February 2019
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    Hello,
    1. Have you tried by connecting to an external monitor or a LCD TV through the HDMI port?
    2. Which model do you own exactly? The first ten characters of the serial number (S/N)?
    France
  • maloucuellar
    maloucuellar Member Posts: 2 New User
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    Yes sir Laurent. My sons tried connecting it to our computer monitor but same problem still persists. My lappy is an acer i5 E4 series. Took it to a technician and he said the motherboard is busted. Where can I buy the motherboard at the most reasonable price?