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Acer Laptop Black Screen Unexpectedly Aspire F15 - F5-573G-556W

taozitaozi Posts: 1Member New User
My Acer laptop Aspire F15 - F5-573G-556W has these problems:
1. Sometimes, the screen turns black suddenly, it even happens faster when I am gaming. When screen turns black, the fan is still running and spinning, however the playing background music stops. What I have done is to force shut down by holding the power button.
2. Sometimes, when I start up my laptop again, the fan is running and spinning at a very high speed, but the screen remains black. I forced to shut down my laptop and tried again.
3. Sometimes, my laptop couldn't wake up from sleep. The power LED lights up, but the screen remains black. Again, I have to force to shut down my laptop.

I have sent my laptop for warranty repair for three times. However, these problems still happen. 

Comments

  • Hello! Have you updated the intel and nvidia video drivers?
    www.intel.com
    www.nvidia.com
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em promover! If you liked my answer, mark it as a solution by clicking on Promote!
     

    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
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