next@acer 2020

I have a predator helios 300. Why does Ashen run so poorly?

SugarNoodlesSugarNoodles Member Posts: 5 New User
I recently bought Ashen to play with a friend, and the game does not run smoothly at all. Unless I reduce the resolution to 720p and put all the graphics settings on "low" quality, the game runs with a low frame rate and tons of choppiness.

My friend's laptop has far worse specs than mine, but for some reason they can run it just fine on high settings. Ashen is not the kind of game that my laptop should have trouble running, so what's the issue here?

FAQ & Answers

  • SugarNoodlesSugarNoodles Member Posts: 5 New User
    Lol apparently all I had to do was update my geforce drivers sorry to be that guy!
  • xapimxapim ACE Posts: 5,229 Pathfinder
    edited February 2019
    Well some nvidia drivers are very buggy sometimes the best its to downgrade to older versions i remember 417.22 (think it was) was a nightmare even the GTX 1080 were having drastic frame drops i would still were on the ACER stock as its the best and customized for the best hardware performance if i were not forced to update them to the 416 the minimum required to be able to BF5 and other games that came out at the same time but glad u got it sorted :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • ven98ven98 ACE Posts: 4,076 Pathfinder
    It is really a shame that driver 399.24 is the best for DX11 games when it comes to pascal GPUs and it was released months ago. Unfortunately, if you want to play BF5 and probably other games that require a newer driver, there is no choice.

    The newest 418.81 seems to work well for pascal, but not better than 417.22.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • xapimxapim ACE Posts: 5,229 Pathfinder
    edited February 2019
    I am still on 416.94 and never had any issues or any reason to update and as i said i only updated it because BF5 required me to :) and is seems all versions after 416 had been causing issues in someway


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • ven98ven98 ACE Posts: 4,076 Pathfinder
    I don't determine when a driver is good or bad based on whether I experience issues with it or not. Frame time consistency the helps for the overall smoothness is important.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

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