Examples: Monday, today, last week, Mar 26, 3/26/04

Acer Monitor kg221q randomly goes black/blank with blue light still on. Then comes back

mikecromikecro Posts: 1Member New User
I have a kg221q connected to a Surface Pro 4 via a Targus Universal Docking Station and HDMI
Connects fine, good picture. But every 10 mins or so it randomly goes blank then comes back.
The Surface Pro screen is fine.

I have seen reports of this issue on other Acer monitors and advice to upgrade firmware but can't see how to do this for  kg221q 

Any pointers please?

mikecro


Sign In or Register to comment.

Who's Online116

4saken1
4saken1
Deniz
Deniz
Hiruni
Hiruni
jj_m
jj_m
Joyie
Joyie
Nanda44
Nanda44
+110 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

Announcements

Acer Community is now available in French! We are delighted to announce the addition of French to the list of supported languages in order to reach more users and expand on our mission to break the barriers between people and technology. You can access the French community from the drop down language menu located next to your username on the top right corner.


Participez aux discussions !

New Here?

Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

2019
Predator Join the forum discussions on our
Predator line of products.
Find out about the Acer ACE program.