battery problem

MG2019
MG2019 Member Posts: 4 New User
edited November 2023 in 2019 Archives
hi guys,
I have a battery problem, before I had a PC installed on windows 10 when the battery is higher than 95%, the battery does not charge, I have a message that displays: pluggedin , not charging  but when I took acer nitro 5 it still charge despite the battery exceeds 95%.
thank you

Best Answer

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    When the battery reaches 100% the battery will stop charging and it will begin to charge again when it falls under 95%. That is normal. If it is on 97% for example and if you unplug it and then plug it back again it will begin charging.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    When the battery reaches 100% the battery will stop charging and it will begin to charge again when it falls under 95%. That is normal. If it is on 97% for example and if you unplug it and then plug it back again it will begin charging.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • MG2019
    MG2019 Member Posts: 4 New User
    thank you for your reply
    is there a way to not charge the battery if it exceeds 95%
    I'm looking for tips to keep the battery in good condition
  • MG2019
    MG2019 Member Posts: 4 New User
     can you tell me why to not update the bios to 1.22 :p 
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    There is no way to prevent the battery to not charge further than than 95% or any other percentage in fact.

    For your second question I have updated my signature, so it has the answer to it now.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!