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All apps close automatically when PC sleeps

I'm using an Acer swift 3 laptop. When I leave my laptop in sleep mode, all of my opened apps close automatically. I have searched for this problem and found that I need to turn on hybrid sleep mode but I cannot find it in my laptop's control panel. What do I have to do now?

FAQ & Answers

  • Jack22Jack22 Posts: 1,270Ally
    @HieuHuynh307
    May i have the model number of the unit?
  • Jack22Jack22 Posts: 1,270Ally
    @HieuHuynh307
    1. Open up Power Options in the Control Panel. In Windows 10 you can get there from right clicking on the start menu and going to Power Options
    2. Click "change plan settings" next to your current power plan
    3. Click "change advanced power settings"
    4. Click the + sign next to "Sleep" 
    5. Click the + sign next to "Allow hybrid sleep" and change setting to "ON"
    6. Click OK
    Click on 'Yes' if the comment answers your question!
  • HieuHuynh307HieuHuynh307 Posts: 4Member New User

    I cannot find "Allow hybrid sleep" in Power Option
  • Jack22Jack22 Posts: 1,270Ally
    @HieuHuynh307
    Please try this step and check, whether the apps are still get closed
    1. Press (Windows key + X) and click on “Device Manager”.

    2. Expand “Display Adaptor”.

    3. Right click on the Display Device and select update. Once update is done, restart the computer.

    Click on 'Yes' if the comment answers your question!
  • HieuHuynh307HieuHuynh307 Posts: 4Member New User
    @Jack22
    I have just tried your recommended steps but there is still no hybrid sleep mode. It appears that this is not included in my latest Window version. By the way, my laptop was bought a few days ago and this problem has happened ever since.
  • Jack22Jack22 Posts: 1,270Ally
    @Jack22
    I have just tried your recommended steps but there is still no hybrid sleep mode. It appears that this is not included in my latest Window version. By the way, my laptop was bought a few days ago and this problem has happened ever since.
    The above step i gave to check whether still the apps getting closed when the laptop goes to sleep. So please let me know if still you have the issue . 
    Please provide the model number of your computer

    Click on 'Yes' if the comment answers your question!
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