USB-C to HDMI and VGA does not work on Acer Aspire 5 A515-51-592H

reijix
reijix Member Posts: 1 New User
edited August 2023 in 2019 Archives
Hello everyone,
I recently bought a USB-C to HDMI and VGA adapter to connect two monitors to my laptop.
However when I plug in the adapter the laptop doesn't connect to the monitors neither via HDMI nor VGA. When I plug in a USB-Stick into the adapter it works however.
I've already requested a refund via Amazon, but I'd like to know whether my laptop doesn't support monitors over USB-C or if the adapter is faulty / not compatible.
I've got the Acer Aspire 5 A515-51-592H
and this adapter.

Thanks in advance!

Edited by [Acer-Harvey]

Comments

  • JackE
    JackE ACE Posts: 44,846 Trailblazer
    Sorry, the A515-51 does NOT support video over its USB-C 3.1 gen1 port. It is similar to a USB-A 3.0 port except for the physical form factor. Jack E/NJ

    Jack E/NJ