Pc will turn on but can’t click onto anything or go into settings.(Aspire ES15 )

judyw
judyw Member Posts: 14

Tinkerer

edited August 2023 in 2019 Archives
I’ve got an Aspire ES15 which I bought in 2016 it has been running slow for a while but now it will turn on but can’t click onto anything or go into settings. No icons are on the bottom of the screen. 

Answers

  • Jack22
    Jack22 ACE Posts: 4,006 Pathfinder
    @judyw
    Press the power button without connecting the charger and check do you see any lights glowing on the laptop
    Click on 'Yes' if the comment answers your question!
  • judyw
    judyw Member Posts: 14

    Tinkerer

    Well there is a blue indicator light on the laptop, but when I press the power button it goes off, as it has switched the pc off. 
  • Jack22
    Jack22 ACE Posts: 4,006 Pathfinder
    @judyw
    Try this:
    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • judyw
    judyw Member Posts: 14

    Tinkerer

    I can’t find a pin hole, just the charger and headphone sockets along with the USB ports.