no webcam detected spin 5

Flatlander
Flatlander Member Posts: 1 New User
edited November 2023 in 2019 Archives
Hi I've got a new spin 5 the webcam in not showing even in device manager I've tried using it in Skype but its says not camera detected
The laptop did update windows 10 but not sure if it worked before as I did not try it 

Answers

  • JackE
    JackE ACE Posts: 44,846 Trailblazer
    Shut the machine completely off. Then turn it back on and immediately press and hold the ALT key while tapping the F10 key. A recovery screen should appear as in the video below to reset the machine to a factory fresh state. If the cam is still missing from Device Manager, return the machine as defective to the seller for a refund or exchange ASAP. Jack E/NJ

    https://www.youtube.com/watch?v=cpzLJRAZldA


    Jack E/NJ