freezing up(Acer Swift SF315-41)

rocoa01
rocoa01 Member Posts: 15 Troubleshooter
edited February 2019 in Members Lounge
I will be brief, Acer Swift SF315-41 laptop, when I am doing something RAM intensive such as watching videos it will freeze for about 3 seconds, flash to a all blue screen for about 1 second than go back to normal and play the video. From what I have been reading on the internet it could be a video driver issue and I should download a new one but I wanted to check here first. Thank you in advance for your time