i recently purchased a used acer e5-521-23kh

hrusso20
hrusso20 Member Posts: 2 New User
edited August 2023 in 2019 Archives
recently purchased acer but was missing power cord I got one but when it turned on went to windows update screen then when done went to acer screen then back to windows update screen

Answers

  • JackE
    JackE ACE Posts: 44,845 Trailblazer
    Press and hold the power button for about 5 seconds till the machine completely shuts off. Remove the charger. Then look for a pinhole on the bottom with a battery symbol. If it exists, gently insert a paper into the pinhole for about 10 seconds. Then let the machine rest for 15 mins. Then plug the charger back in. Let the battery charge for about an hour. Then try to turn the machine back on. Jack E/NJ

    Jack E/NJ