Why sometimes my laptop ACER PREEDATOR HELIOS 300 gets freezed

HimaPavan0505
HimaPavan0505 Member Posts: 1 New User
edited November 2023 in 2019 Archives
While working on windows many times my laptop gets freeze....can any one help

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Have you done any undervolting to the CPU?

    I need you device's specs and explain in more detail whether the issue happens in specific scenarios (e.g while gaming) or whether it happens when the laptop is plugged in.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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