I was not able to register my acer laptop for warranty fo a year. Could I still avail the warranty?

Mach7
Mach7 Member Posts: 1 New User
edited August 2023 in 2019 Archives
From the month of purchase. I tried to register my acer laptop but an error occured during my registration. It says that the serial number isnt valid. So I ignored it. So now my laptop has a screen problem. I need to avail the warranty. Could I still have the warranty? Thank you for your response. 

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Yes, you can. Contact Acer support in your region and they will ask you to provide a proof of purchase. Once that is done they will take the device for repair.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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