Acer Nitro 5 Random Freezing

alexmercer1410
alexmercer1410 Member Posts: 1 New User
edited November 2023 in 2019 Archives
My Nitro 5 (refurbished) started to randomly freeze. The frequency of occurrences vary, most of the time I would close and then re-open the laptop (just folding the screen, not shutting the computer down) and log back in which solves the problem. It used to stay at a constant 100% disk usage, too until I put an SSD in it. Any ideas what might be the cause of this and how I should troubleshoot it? Thanks in advance for your help! 

Answers

  • JackE
    JackE ACE Posts: 44,845 Trailblazer
    Open Control Panel. Search 'power'. Click 'choose power plan' in the left pane. Change power plan to performance from balanced or power saver. Also uninstall, don't just disable, any non-Microsoft antivirus scanners like AVG, Norton, McAfee, MalwareBytes, etc. You don't need them. Jack E/NJ

    Jack E/NJ