Have you been scammed by Acer?

MRizakis

I recently purchased a 3 year warranty from Acer (3 Years Carry In (1st Year International Travel Warranty), and due to its infamously horrible service I have been going through hell. I made a mistake and attached the wrong invoice. I have sent multiple emails to

pop.requestuk@acer.com

 and nobody has done anything. I have opened two tickets, providing all the necessary information, like the warranty code, password, date of birth, product code, the invoice etc. and they have not fixed the issue. So I conclude that I have been scammed. One guy named Ramon contacted me and asked me to send my details and the invoice, I did so, but received no reply and the warranty is still on hold. How do they expect to keep their customers if they treat them like that? I paid for the **** thing and I demand to get what I paid for. They are simply despicable. Has anyone else encountered the same problem? Have you also been scammed by Acer?
Best regards,
MRizakis

JackE

MRizakis

Guess you haven't heard about the crackling sound feature Microsoft seems to have added to sound drivers with their Win10updates. What? you don't like the crackling noise? Well, you're not alone.

No, it doesn't seem to be a hardware problem but a driver vs Win10update issue. With ACER blaming Microsoft for its rapid-fire heavy-handed update policy. And with Microsoft blaming ACER and the other mfrs for not updating drivers fast enough to follow suit. Leaving you with the crackle feature whether you like or not.

Until a future ACER driver or WIn10 update takes care of the problem, a latest new workaround that seems to reduce crackling for many is to reduce the studio-quality sound settings to CD-quality as described by this post https://community.acer.com/en/discussion/comment/638812/#Comment_638812  Unless you got studio quality speakers or headphones attached to your laptop a seriously you're gonna notice the difference.

Jack E/NJ