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SarafKristian45
SarafKristian45 Member Posts: 1 New User
edited November 2023 in 2019 Archives

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    That is normal, as you are not running any GPU heavy application.

    The CPU temperature isn't normal. You can try undervolting the CPU with throttlestop(many guides can be found online) to reduce the temperature and if it still goes higher than 85C I would suggest you to repaste(voids warranty if outside the US) or contact Acer support.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited January 2019
    @SarafKristian45 if you had searched the forum there are loads of threads about this no need to spam another one please keep the community clean in order for everyone to be able to find what they are looking quickly you can try put to sleep/log off back on user account or what always works for me its battery pinhole reset restart and let windows load all background apps completely and open PS lastly


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/