Discrete gpu is idle - acer predator helios 300

Karatayfa
Karatayfa Member Posts: 1 New User
edited November 2023 in 2019 Archives
Hello everyone, i have acer predator helios 300, when i look the predator sense, the gpu fan is not working all the time. Doesn't matter playing a game, taking a rendering or smt else. How can i fix this?

Answers

  • sri369
    sri369 ACE Posts: 2,738 Pathfinder
    Please search before posting.

    Turn off "fast startup" option in power settings.
    Put the laptop to sleep or hibernate, and wake it up. GPU would get registered.
    -----
    Karma...
    LIKE - if helpful
    ACCEPT - if helped resolve
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    The GPU is showed as idle, because it is not active at the moment. On light graphical load the Intel HD Garphics is used and when you run a heavy game, then it will switch on and show up as active. Run a game to see for yourself.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited January 2019
    @Karatayfa if put to sleep/log off back on user won't work just press battery pinhole and restart it it always works for me and as @sri369 said and very well u should had searched before u opened a new thread no point in spaming the community with the same issue when there are already loads of threads about it please keep it clean and next time search before thanks


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/