Cpu blocked at 2700mhz

viniguitton
viniguitton Member Posts: 13

Tinkerer
edited November 2023 in 2019 Archives
So, after a long time trying to see the problem with my notebook, i noticed that the most the cpu clock goes is 2700mhz (using afterburner to keep track). In games like pubg when i drop in places with so many people, the game runs too slow ( less than 40 fps). Is it normal? Does it habe a solution?

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    I need device's model number.

    Download HWiNFO and check what the CPU and GPU temperatures are during gaming.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • sri369
    sri369 ACE Posts: 2,774 Pathfinder
    viniguitton said:
    So, after a long time trying to see the problem with my notebook, i noticed that the most the cpu clock goes is 2700mhz (using afterburner to keep track). In games like pubg when i drop in places with so many people, the game runs too slow ( less than 40 fps). Is it normal? Does it habe a solution?
    Check your laptop specific drivers on Acer site, and reinstall the turbo boost drivers. Also check your power plan settings and ensure CPU max performance is set to 100%, and min to 0%.
    -----
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  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited January 2019
    @viniguitton as it was already asked above by @ven98 if you would please specify the complete model and specs iy would help as we cannot guess what u have there and also try/check what @sri369 stated


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
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  • viniguitton
    viniguitton Member Posts: 13

    Tinkerer
    edited January 2019
    sorry guys, its a helios 300 with 1060 6gb and the i7-7700hq, 16 ram  with a SSD Kingston A1000 M.2 2280 240GB Pcie NVMe
    the model g3-572
  • viniguitton
    viniguitton Member Posts: 13

    Tinkerer
    im using throttlestop and it worked for a while until i noticed that the cpu clock its stucking on 2.708mhz. I dont know what to do
  • viniguitton
    viniguitton Member Posts: 13

    Tinkerer
    sri369 disse:
    viniguitton said:
    So, after a long time trying to see the problem with my notebook, i noticed that the most the cpu clock goes is 2700mhz (using afterburner to keep track). In games like pubg when i drop in places with so many people, the game runs too slow ( less than 40 fps). Is it normal? Does it habe a solution?
    Check your laptop specific drivers on Acer site, and reinstall the turbo boost drivers. Also check your power plan settings and ensure CPU max performance is set to 100%, and min to 0%.
    ok, i checked it. i dont know why but the minimun on battery was 5% and on ac was 100%. setting both to 0% should help?
  • sri369
    sri369 ACE Posts: 2,774 Pathfinder
    viniguitton said:
    sri369 disse:
    viniguitton said:
    So, after a long time trying to see the problem with my notebook, i noticed that the most the cpu clock goes is 2700mhz (using afterburner to keep track). In games like pubg when i drop in places with so many people, the game runs too slow ( less than 40 fps). Is it normal? Does it habe a solution?
    Check your laptop specific drivers on Acer site, and reinstall the turbo boost drivers. Also check your power plan settings and ensure CPU max performance is set to 100%, and min to 0%.
    ok, i checked it. i dont know why but the minimun on battery was 5% and on ac was 100%. setting both to 0% should help?
    That's the windows high performance plan. Set it to balanced, and set minimums to 0 on both battery and power, on all plans.
    -----
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    LIKE - if helpful
    ACCEPT - if helped resolve

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