Acer Switch 5 - Windows 10 Pro Update 1809 - Bluetooth issue

lorde85
lorde85 Member Posts: 1 New User
edited November 2023 in 2019 Archives
Hi all,

Since my Windows 10 Pro update to 1809, bluetooth connection stopped working.
My Intel 7265 is working for Wifi but not for Bluetooth. 
Device manager doesn't recognize Bluetooth hardware either, not even displaying it using "Show hidden devices".
Tried updating Intel 7265 driver from Intel site but seems a no go either.

Anyone had the same experience? Any ideias you might share?

Answers

  • Jack22
    Jack22 ACE Posts: 4,004 Pathfinder
    @lorde85
    May i have the model number of your laptop ?
    Click on 'Yes' if the comment answers your question!
  • billsey
    billsey ACE Posts: 33,883 Trailblazer
    Try uninstalling the WiFi side of the adapter and let Device Manager rediscover it. That might bring the Bluetooth back.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.