Please help!!! predator helios 300

Randomguy17638463
Randomguy17638463 Member Posts: 2 New User
edited November 2023 in 2019 Archives
I recently receieved the acer predator helios 300 special edition.When I checked the contents I found out that the charger is not original.Will I be able to get original charger without going through the stressful return policy??

Best Answer

  • Jack22
    Jack22 ACE Posts: 3,652 Pathfinder
    Answer ✓
    @Randomguy17638463
    So call the store or call ACer support , they will help you.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!

Answers

  • Jack22
    Jack22 ACE Posts: 3,652 Pathfinder
    @Randomguy17638463
    Please contact the store from where you got the unit, so that they will help you on it. But may i know how do you know that the charger is not original?

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • Randomguy17638463
    Randomguy17638463 Member Posts: 2 New User
    The charger does not have any acer logo.Moreover the special editions charger is white but I got a black one.
  • Jack22
    Jack22 ACE Posts: 3,652 Pathfinder
    Answer ✓
    @Randomguy17638463
    So call the store or call ACer support , they will help you.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • kimomav
    kimomav Member Posts: 1 New User
    I had the same issue but i checked with Acer support and they confirmed that the delta electronics charger is the original one...you need to send them snapshots of your charger and they will do the needful.