Black screen when laptop is on Acer v5 122p

Megam226
Megam226 Member Posts: 1 New User
edited August 2023 in 2019 Archives
Hi .I have Acer v5 122p. . when I turn on the laptop the light is on but screen is black . I don't know what's the problem?

Answers

  • thamahes2018
    thamahes2018 Member Posts: 174 Skilled Fixer WiFi Icon

    Hi Megam226Megam226,

    Are you getting Acer logo when you turn on the computer if not than try to do power drain to release all the static power from the hardware components

    Flip the laptop and in the bottom base there will a reset pin hole with the battery icon and if you don't have battery reset pin hole that press and hold the power button for 30 seconds without the charger, Still if you don't see the Acer logo than it's a hardware issue and computer need to send for the repair.