How to fix when laptop is closed, the laptop won't fall a sleep? ASPIRE A515-51G

Mahenda19
Mahenda19 Member Posts: 2 New User
edited August 2023 in 2019 Archives
I am having this issue after sending in my laptop for repairs. I have tried many solutions. They have not resolved this issue. Any suggestions to fix this problem? I have an ASPIRE A515-51G laptop.

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    What solutions have you tried?

    Go to power options(right click on battery icon) and then go to choose what closing the lid does and then from ' when I close the lid' drop down menu select ' do nothing'.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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  • Mahenda19
    Mahenda19 Member Posts: 2 New User
    I tried that and that did not work, I also updated all my drivers